Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.
General availability
Operational
90 days ago
100.0
% uptime
Today
Monta Charge - App
Operational
90 days ago
100.0
% uptime
Today
Monta Hub - Web Portal
Operational
90 days ago
99.99
% uptime
Today
Partner API
Operational
90 days ago
100.0
% uptime
Today
OCPP
Operational
90 days ago
100.0
% uptime
Today
Internal APIs
Operational
90 days ago
100.0
% uptime
Today
Charge point integrations
Operational
90 days ago
100.0
% uptime
Today
Easee
Operational
90 days ago
100.0
% uptime
Today
Zaptec
Operational
90 days ago
100.0
% uptime
Today
Wallbox
Operational
90 days ago
100.0
% uptime
Today
Charge Amps
Operational
90 days ago
100.0
% uptime
Today
ABB
Operational
90 days ago
100.0
% uptime
Today
Roaming
Operational
90 days ago
100.0
% uptime
Today
Spirii
Operational
90 days ago
100.0
% uptime
Today
Clever
Operational
90 days ago
100.0
% uptime
Today
Other Roaming Providers
Operational
90 days ago
100.0
% uptime
Today
Smart charge
Operational
90 days ago
100.0
% uptime
Today
Car Integrations
Operational
90 days ago
100.0
% uptime
Today
Third Parties
Operational
90 days ago
100.0
% uptime
Today
Zaptec OCPP
Operational
Zaptec Charger backend
Operational
Zaptec API
Operational
Easee Easee Cloud & API
Operational
Easee OCPP
Operational
EVBox
Operational
Clever
Operational
90 days ago
100.0
% uptime
Today
Wallet
Operational
90 days ago
100.0
% uptime
Today
Customer Service
Operational
90 days ago
99.94
% uptime
Today
Charging
Operational
90 days ago
100.0
% uptime
Today
Monta Shop
Operational
90 days ago
100.0
% uptime
Today
NOC Agent
Operational
90 days ago
100.0
% uptime
Today
Monta Control
Operational
90 days ago
99.98
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
We experienced a brief issue with our roaming service that may have impacted charging sessions for customers using partner networks. The issue has been resolved and all systems are now operating normally. We are investigating the root cause to prevent similar occurrences.
Mar 13, 09:15 UTC
Monitoring -
We experienced an unstable release that may have impacted charging sessions for roaming users. Our systems are now stable and operating normally. We are investigating the root cause to prevent future occurrences.
Mar 13, 09:14 UTC
Resolved -
We experienced a brief issue with our roaming service that may have impacted charging sessions for drivers using partner networks. The issue has been resolved and all systems are now operating normally. We're investigating the root cause to prevent future occurrences.
Mar 13, 09:14 UTC
Resolved -
This incident has been resolved.
Mar 12, 15:10 UTC
Investigating -
We continue to receive sporadic reports of access issues. If you're still affected, please try clearing your browser's cookies and cache, then perform a hard refresh (Mac: CMD+Shift+R / Windows: Ctrl+F5).
Mar 12, 09:11 UTC
Resolved -
The issue is resolved
Mar 12, 12:16 UTC
Identified -
We are currently experiencing issues with wallet deposits on the iOS mobile app. Customers using iOS devices may be unable to complete wallet top-ups using payment cards. Android users and alternative payment methods are working normally. We have identified the issue and are working on a fix.
Mar 11, 10:18 UTC
If you are still experiencing issues, we recommend clearing cookies and cache on the browser + performing a hard refresh of the page (Mac = CMD+Shift+R) (Windows = Ctrl+F5)
Mar 11, 19:47 UTC
Identified -
We are currently investigating intermittent access issues with Monta Hub. Some users may experience 503 errors or need to clear their browser cache/cookies to access the platform.
We have identified that this issue may be related to ongoing Cloudflare service disruptions. Our team is actively monitoring the situation and working to minimize impact.
We will provide updates as more information becomes available.
Mar 11, 14:58 UTC
Investigating -
We are experiencing intermittent access issues with Monta Hub that may require clearing browser cache and cookies to resolve. Our team is actively investigating the issue and working on a permanent fix. We apologize for any inconvenience this may cause.
Mar 11, 14:54 UTC
Resolved -
Resolved as duplicate
Mar 11, 14:57 UTC
Investigating -
We are currently investigating reports of difficulties accessing Monta Hub. Some users may experience intermittent access issues or need to clear their browser cache to connect. Our team is actively working to resolve this issue.
Mar 11, 14:50 UTC