Monitoring - We've implemented a change, which means that danish numbers of Users will receive SMS messages from +4552513552 when they request login from phone number. We're monitoring the situation.
Apr 23, 2026 - 14:31 UTC
Identified - We have identified the root cause of the login issues affecting some users. The problem is related to SMS verification codes not being delivered due to carrier-level filtering on certain mobile networks. We are actively working with mobile carriers and our SMS providers to restore normal service.
Apr 10, 2026 - 12:04 UTC
Investigating - We are investigating reports of login difficulties affecting some users in Denmark. The issue appears to be related to SMS verification codes not being delivered and is currently limited to users on the 3 Mobile network. Our team is working with the mobile carrier to resolve this issue as quickly as possible.
Apr 10, 2026 - 11:26 UTC
Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.
General availability
Operational
90 days ago
100.0
% uptime
Today
Monta Charge - App
Operational
90 days ago
100.0
% uptime
Today
Monta Hub - Web Portal
Operational
90 days ago
99.99
% uptime
Today
Partner API
Operational
90 days ago
100.0
% uptime
Today
OCPP
Operational
90 days ago
100.0
% uptime
Today
Internal APIs
Operational
90 days ago
100.0
% uptime
Today
Charge point integrations
Operational
90 days ago
100.0
% uptime
Today
Easee
Operational
90 days ago
100.0
% uptime
Today
Zaptec
Operational
90 days ago
100.0
% uptime
Today
Wallbox
Operational
90 days ago
100.0
% uptime
Today
Charge Amps
Operational
90 days ago
100.0
% uptime
Today
ABB
Operational
90 days ago
100.0
% uptime
Today
Roaming
Operational
90 days ago
100.0
% uptime
Today
Spirii
Operational
90 days ago
100.0
% uptime
Today
Clever
Operational
90 days ago
100.0
% uptime
Today
Other Roaming Providers
Operational
90 days ago
100.0
% uptime
Today
Smart charge
Operational
90 days ago
100.0
% uptime
Today
Car Integrations
Operational
90 days ago
100.0
% uptime
Today
Third Parties
Operational
90 days ago
100.0
% uptime
Today
Zaptec OCPP
Operational
Zaptec Charger backend
Operational
Zaptec API
Operational
Easee Easee Cloud & API
Operational
Easee OCPP
Operational
EVBox
Operational
Clever
Operational
90 days ago
100.0
% uptime
Today
Wallet
Operational
90 days ago
100.0
% uptime
Today
Customer Service
Operational
90 days ago
100.0
% uptime
Today
Charging
Degraded Performance
90 days ago
100.0
% uptime
Today
Monta Shop
Operational
90 days ago
100.0
% uptime
Today
NOC Agent
Operational
90 days ago
100.0
% uptime
Today
Monta Control
Operational
90 days ago
99.98
% uptime
Today
Monta AI
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Apr 24, 2026
No incidents reported today.
Apr 23, 2026
Unresolved incident: Login Issues for Danish Mobile Users.