Monta
All Systems Operational

About This Site

Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.

Monta Charge - App ? Operational
90 days ago
100.0 % uptime
Today
Monta Hub - Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
90 days ago
99.99 % uptime
Today
OCPP ? Operational
90 days ago
99.88 % uptime
Today
Internal APIs ? Operational
90 days ago
100.0 % uptime
Today
Charge point integrations Operational
90 days ago
99.97 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
99.85 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Roaming ? Operational
90 days ago
100.0 % uptime
Today
Spirii Operational
90 days ago
100.0 % uptime
Today
Other Roaming Providers Operational
90 days ago
100.0 % uptime
Today
Smart charge ? Operational
90 days ago
92.62 % uptime
Today
Car Integrations ? Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
Wallet ? Operational
90 days ago
100.0 % uptime
Today
Customer Service ? Operational
90 days ago
100.0 % uptime
Today
Charging ? Operational
90 days ago
100.0 % uptime
Today
General availability ? Operational
90 days ago
99.92 % uptime
Today
Monta Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Nov 20, 2024
Completed - The scheduled maintenance has been completed.
Nov 20, 18:00 UTC
Scheduled - From Tuesday, 19th of November, at 13:00 CEST to Wednesday, 20th of November, at 16:00 CEST, we will be conducting tests on approximately 50-75 charge points enabled for PowerBank in the DK2 region. During this time, charging sessions may be briefly paused for up to 20 minutes.

All charges will resume automatically after the test, and ongoing or scheduled charging will continue as normal. No action is required from users before or after the test.

Affected charge points are part of the PowerBank program in the DK2 region.

We appreciate your understanding and support during this period.

Nov 14, 12:28 UTC
Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024
Resolved - An issue was identified for some users, preventing them from starting a charge through Monta Charge. As soon as we discovered the issue, we disabled the feature for all users to minimize any impact.

No need to contact our Support team as we will update the Status Page when this is resolved.

Thank you for your patience as we work to resolve this.

Nov 13, 13:00 UTC
Nov 12, 2024
Resolved - This incident has been resolved.
Nov 12, 18:58 UTC
Investigating - We are currently experiencing an issue where some users are unable to log into the Hub.

Our team is investigating and working to resolve the problem as quickly as possible.

There is no need to contact Support; we will update the Status Page once this is resolved.

Thank you for your patience.

Nov 8, 13:41 UTC
Nov 11, 2024
Resolved - This incident has been resolved.
Nov 11, 11:50 UTC
Investigating - We're currently experiencing an issue where users are unable to select charge points within the app. Our team is actively investigating the cause and working on a fix. We anticipate resolving this issue soon. Thank you for your patience, and we apologize for any inconvenience caused. Please check back here for updates.
Nov 11, 11:49 UTC
Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024
Completed - The scheduled maintenance has been completed.
Nov 8, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 00:00 UTC
Scheduled - To ensure stability and performance of our Partner API, we have to do some upgrades to the database cluster powering the system.

We will perform the operations during the night to ensure least amount of disruptions.

From 00:52 - 01:24 (UTC +1) we will be restarting our Partner API database nodes to do performance related operations, during this time, no webhooks will be going through the system, but once the operation is done, the system will continue processing webhooks where it left off, so no data is lost. We expect the downtime to be less than 20 minutes.

We apologize for the inconvenience

Nov 7, 11:13 UTC
Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.