Monta
Monitoring - We have rolled back to a previous version, and the OCPP servers are stabilizing. We are monitoring the results.
Jun 19, 2024 - 09:18 UTC
Investigating - Following a recent deployment, our OCPP servers are currently unstable. As a result, we are unable to handle any communication with the charge points. We are actively working on a solution and will provide updates as soon as possible.
Jun 19, 2024 - 08:51 UTC

About This Site

Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.

Monta Charge - App ? Operational
90 days ago
100.0 % uptime
Today
Monta Hub - Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
90 days ago
99.99 % uptime
Today
OCPP ? Operational
90 days ago
99.96 % uptime
Today
Internal APIs ? Operational
90 days ago
100.0 % uptime
Today
Charge point integrations Operational
90 days ago
100.0 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
100.0 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Roaming ? Operational
90 days ago
100.0 % uptime
Today
Spirii Operational
90 days ago
100.0 % uptime
Today
Other Roaming Providers Operational
90 days ago
100.0 % uptime
Today
Smart charge ? Operational
90 days ago
100.0 % uptime
Today
Car Integrations ? Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
Wallet ? Operational
90 days ago
99.63 % uptime
Today
Customer Service ? Operational
90 days ago
100.0 % uptime
Today
Charging ? Operational
90 days ago
100.0 % uptime
Today
General availability ? Operational
90 days ago
100.0 % uptime
Today
Monta Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
System upgrades Jun 25, 2024 02:00-03:00 UTC
We will be upgrading some core components in our infrastructure. Impact should be minimal during this time, but there might be slight increase in latency or errors during this time.
Posted on Jun 17, 2024 - 10:57 UTC
Past Incidents
Jun 19, 2024
Completed - The scheduled maintenance has been completed.
Jun 19, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 09:00 UTC
Scheduled - We are deploying a new version of the OCPP Gateway today between 11 AM and 12 PM. During this process, the old version of the gateway will be shut down, causing temporary disconnections of charge points. They should reconnect shortly after the update is complete.
Jun 19, 08:25 UTC
Jun 18, 2024

No incidents reported.

Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024
Resolved - This incident has been resolved.
Jun 13, 17:42 UTC
Monitoring - A fix has been implemented by Zaptec and they are currently monitoring the results.
Jun 13, 13:57 UTC
Investigating - We are seeing that Zaptec is currently facing OCPP disconnections affecting some users' ability to authorize and start charging at Zaptec charge points. This issue is already under investigation by Zaptec. For updates, visit Zaptec's Status Page:

https://zaptec.statuspage.io/incidents/mtcx2b86b0p2

Jun 13, 11:29 UTC
Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024
Completed - The scheduled maintenance has been completed.
Jun 9, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 07:00 UTC
Scheduled - AWS is going to patch the some of our underlying infrastructure, to keep up with security updates.

All our systems have redundancy, however it might lead to delayed messages between our services. We will try to keep disruptions to a minimum during this time.

Jun 3, 08:42 UTC
Jun 8, 2024

No incidents reported.

Jun 7, 2024
Resolved - The incident has been resolved and we are back at processing withdraw transactions again
Jun 7, 13:19 UTC
Investigating - We're investigating an issue with our partner for withdrawals for which withdrawal requests are failing. It should be safe to retry withdrawals once we have resolved the issue.
Jun 6, 10:51 UTC
Jun 6, 2024
Jun 5, 2024

No incidents reported.