Investigating - We are aware of a phishing attack that may have affected customers who visited the Monta Help Center. This issue originates with our third-party help center provider, who has acknowledged the incident on their own status page at https://status.helpjuice.com/.
If you have visited the Monta Help Center recently, we strongly advise you to be vigilant: do not click any suspicious links you may have received, and verify that you have not submitted any personal or account credentials to an unrecognised site. We are actively monitoring the situation and will provide further updates as they become available.
Aug 12, 2026 - 13:00 UTC
Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.
General availability
Operational
90 days ago
99.95
% uptime
Today
Monta Charge - App
Operational
90 days ago
99.98
% uptime
Today
Monta Hub - Web Portal
Operational
90 days ago
99.98
% uptime
Today
Partner API
Operational
90 days ago
100.0
% uptime
Today
OCPP
Operational
90 days ago
100.0
% uptime
Today
Internal APIs
Operational
90 days ago
100.0
% uptime
Today
Charge point integrations
Operational
90 days ago
100.0
% uptime
Today
Easee
Operational
90 days ago
100.0
% uptime
Today
Zaptec
Operational
90 days ago
100.0
% uptime
Today
Wallbox
Operational
90 days ago
100.0
% uptime
Today
Charge Amps
Operational
90 days ago
100.0
% uptime
Today
ABB
Operational
90 days ago
100.0
% uptime
Today
Roaming
Operational
90 days ago
100.0
% uptime
Today
Spirii
Operational
90 days ago
100.0
% uptime
Today
Clever
Operational
90 days ago
100.0
% uptime
Today
Other Roaming Providers
Operational
90 days ago
100.0
% uptime
Today
Smart charge
Operational
90 days ago
99.99
% uptime
Today
Car Integrations
Operational
90 days ago
100.0
% uptime
Today
Third Parties
Operational
90 days ago
100.0
% uptime
Today
Zaptec OCPP
Operational
Zaptec Charger backend
Operational
Zaptec API
Operational
Easee Easee Cloud & API
Operational
Easee OCPP
Operational
EVBox
Operational
Clever
Operational
90 days ago
100.0
% uptime
Today
Wallet
Operational
90 days ago
100.0
% uptime
Today
Customer Service
Degraded Performance
90 days ago
100.0
% uptime
Today
Charging
Operational
90 days ago
100.0
% uptime
Today
Monta Shop
Operational
90 days ago
100.0
% uptime
Today
NOC Agent
Operational
90 days ago
100.0
% uptime
Today
Monta Control
Operational
90 days ago
99.66
% uptime
Today
Monta AI
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Resolved -
All systems are operating normally and performance has returned to expected levels. We apologise for any inconvenience this may have caused.
Aug 7, 06:48 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 7, 06:34 UTC
Investigating -
We are currently experiencing increased load times and an elevated failure rate across our platform. Our team has identified the issue and is actively working to resolve it. We apologize for any inconvenience this may cause and will provide further updates as our investigation progresses.
Aug 7, 06:08 UTC
Resolved -
This incident has been resolved.
Aug 6, 17:39 UTC
Identified -
We are currently investigating an issue where operators using the Old Monta Hub are unable to see their charge points and charge session data. Our team has identified the cause and is working on a fix.
We apologize for the inconvenience and will provide updates as we make progress.
Aug 6, 17:07 UTC
Resolved -
This incident has been resolved. A fix was successfully deployed and charge point lists are loading as expected again in the old Monta Hub. We apologize for any inconvenience caused. Normal service has been fully restored.
Aug 6, 17:20 UTC
Resolved -
We are pleased to report that the issue affecting the Monta Hub web portal has been resolved and the platform is operating normally. We apologize for any inconvenience this may have caused. Please reach out to our support team if you continue to experience any problems.
Aug 4, 14:10 UTC
Investigating -
We are currently investigating an increased error rate affecting the Monta Hub web portal. Some partners may experience issues loading or navigating certain pages. Our team is actively working to identify and resolve the issue.
Aug 4, 13:35 UTC
Resolved -
The Monta Hub is now operating normally. We apologize for the inconvenience this disruption may have caused. Thank you for your patience while our team worked to resolve the issue.
Aug 1, 16:48 UTC
Investigating -
We are currently aware of an issue affecting the Monta Hub. Our engineering team is actively investigating and working to resolve this as quickly as possible. We apologize for any inconvenience and will provide further updates soon.
Aug 1, 16:32 UTC