Monta

All Systems Operational

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Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.

General availability ? Operational
90 days ago
99.98 % uptime
Today
Monta Charge - App ? Operational
90 days ago
100.0 % uptime
Today
Monta Hub - Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
90 days ago
99.99 % uptime
Today
OCPP ? Operational
90 days ago
100.0 % uptime
Today
Internal APIs ? Operational
90 days ago
100.0 % uptime
Today
Charge point integrations Operational
90 days ago
99.96 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
99.83 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Roaming ? Operational
90 days ago
100.0 % uptime
Today
Spirii Operational
90 days ago
100.0 % uptime
Today
Other Roaming Providers Operational
90 days ago
100.0 % uptime
Today
Smart charge ? Operational
90 days ago
99.78 % uptime
Today
Car Integrations ? Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
90 days ago
100.0 % uptime
Today
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
EVBox Operational
90 days ago
100.0 % uptime
Today
Wallet ? Operational
90 days ago
100.0 % uptime
Today
Customer Service ? Operational
90 days ago
100.0 % uptime
Today
Charging ? Operational
90 days ago
99.99 % uptime
Today
Monta Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
May 9, 2025

No incidents reported today.

May 8, 2025
Resolved - This incident has been resolved.
May 8, 12:29 UTC
Update - Together with EVBox we have identified the root cause as a misconfiguration on firmware P0424B0424v0. There is a configuration change that can work as a temporary fix and updating to P0425B0425v0 can resolve the problem longer term. Operators can contact Monta for assistance. End users, please contact your operator for assistance.
Apr 30, 11:16 UTC
Identified - We are working with EVBox and operator teams to resolve the issue and see an improvement in disconnected charge points. There is a configuration change that can work as a temporary fix.

Operators can contact Monta for assistance.

End users, please contact your operator for assistance.

Apr 30, 07:21 UTC
Update - We are continuing to investigate this issue.
Apr 25, 19:03 UTC
Update - We are continuing to investigate this issue.
Apr 25, 18:48 UTC
Investigating - We are seeing elevated disconnections on EVBox charge points since 13:30 CET

We are currently investigating.

Apr 25, 15:07 UTC
Completed - The scheduled maintenance has been completed.
May 8, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 08:30 UTC
Scheduled - We will be performing maintenance on our underlying network to enhance security and improve the reliability of our platform.

While no major disruptions are expected, there may be brief delays or minor interruptions during this time. Thank you for your understanding.

May 6, 12:56 UTC
May 7, 2025

No incidents reported.

May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

May 1, 2025
Completed - The scheduled maintenance has been completed.
May 1, 21:20 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 21:00 UTC
Scheduled - We will be running some tests for PowerBank between 9:00 PM and 10:00 PM UK time on Thursday, May 1st.
Only Charge Points located in UK and enrolled in PowerBank will be affected.
Charging will be paused for a few minutes during the test and then automatically resumed.
Users do not need to take any action.

Apr 30, 08:40 UTC
Apr 30, 2025
Apr 29, 2025

No incidents reported.

Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025