All Systems Operational
App ? Operational
90 days ago
99.98 % uptime
Today
API ? Operational
90 days ago
99.98 % uptime
Today
OCPP Operational
90 days ago
99.98 % uptime
Today
Charge point integrations Operational
90 days ago
99.99 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
100.0 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
99.97 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Roaming ? Operational
90 days ago
99.52 % uptime
Today
Spirii Operational
90 days ago
99.05 % uptime
Today
Other Roaming Providers Operational
90 days ago
100.0 % uptime
Today
Smart charge Operational
90 days ago
99.98 % uptime
Today
Monta Web Portal Operational
90 days ago
99.98 % uptime
Today
Partner API Operational
90 days ago
99.98 % uptime
Today
Car Integrations Operational
90 days ago
99.98 % uptime
Today
Third Parties Operational
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
Wallet Operational
90 days ago
99.98 % uptime
Today
Customer Service Operational
90 days ago
99.98 % uptime
Today
Charging Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 1, 2023

No incidents reported today.

Nov 30, 2023

No incidents reported.

Nov 29, 2023

No incidents reported.

Nov 28, 2023
Completed - The scheduled maintenance has been completed.
Nov 28, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 09:00 UTC
Scheduled - Our OCPP servers will be updated Tuesday November 28. at 10:00 CET with some minor improvements. After the deployment it can take up to an hour for some charge points to come back online. Most charge points will come online in a few minutes.

The deployment will NOT affect ongoing charges.

Danish / Dansk:
Vi opdaterer vores OCPP servere tirsdag den 28.november kl. 10 med en række mindre forbedringer. Efter opdateringen kan det tage op imod en time for nogle enkelte lade standere at komme online igen. De fleste lade standere kommer dog online indenfor få minutter.

Opdateringen påvirker IKKE igangværende opladninger.

Nov 28, 08:14 UTC
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023
Resolved - According to our reports this issue has now been resolved by Spirii.
Nov 22, 13:39 UTC
Investigating - We have been forwarded an email from Spirii, notifying their users of ongoing internal issues affecting starting of charging sessions. Although we haven't received direct communication from Spirii, Monta has observed an increasing number of failed charges when our users attempt to start charging at Spirii charge points.
Nov 21, 17:20 UTC
Nov 21, 2023
Resolved - The incident seems to have settled after the fix, and we consider it resolved.
Nov 21, 17:00 UTC
Monitoring - We managed to find the root of the issue, and we have included it in the latest App version 2.28.2.
We are Monitoring the fix.

Nov 20, 12:22 UTC
Identified - We have identified an issue that affects Android Users when they attempt to access the Support Charge in the app.
We are working on a fix.

In the meanwhile, please create a ticket on support.monta.com

Nov 17, 13:41 UTC
Resolved - This incident has been resolved.
Nov 21, 04:27 UTC
Monitoring - Things have stabilized, and jobs are being processed as normal. We will continue to monitor the situation.
Nov 20, 15:32 UTC
Identified - We have identified a part of our system causing bottleneck across our background queues. We have implemented a temporary solution, and our queues are starting to be processed at a faster rate.
Nov 20, 12:28 UTC
Investigating - We have since this morning (Monday November 20.) seen a delay in the reporting of charge status in our system. We are working on resolving it.

Dansk/Danish
Siden morgenstunden i dag Mandag har vi set forsinkelser af lade status i vores systemer. Vi er igang med at undersøge problemet yderligere.

Nov 20, 11:19 UTC
Nov 20, 2023
Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023