Easee Downtime

Incident Report for Monta

Resolved

This incident has been resolved.

Posted Mar 27, 2024 - 10:55 UTC

Identified

Danish:

Vi kan desværre se at der er en masse spikes hos Easee og at deres ladestandere går offline og har besvær med at komme online igen.

Problemet er ikke hos Monta, og vi har eskaleret det til Easee, og afventer respons.

Hvis du støder på problemer, anbefaler vi, at du prøver at genstarte ladestanderen eller teste, om den virker via din ladebrik, din Easee-app eller easee.cloud

English:

Unfortunately, we can see that there are a lot of spikes at Easee and that their chargers go offline and have trouble getting online again.

The problem is not with Monta and we have escalated it to Easee and are awaiting a response.

If you are encountering issues, we recommend trying to reboot the charger or test if it works via your charge key, your Easee App or easee.cloud

Posted Mar 27, 2024 - 09:59 UTC

This incident affected: Charge point integrations (Easee).