Monta
Investigating - We are currently investigating an issue with our data pipelines that may impact dashboards in our hub and portal products.
The team is working on getting the issue resolved.

Jan 21, 2025 - 16:18 UTC

About This Site

Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.

Monta Charge - App ? Operational
90 days ago
100.0 % uptime
Today
Monta Hub - Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
90 days ago
100.0 % uptime
Today
OCPP ? Operational
90 days ago
100.0 % uptime
Today
Internal APIs ? Operational
90 days ago
100.0 % uptime
Today
Charge point integrations Operational
90 days ago
99.99 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
99.95 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Roaming ? Operational
90 days ago
100.0 % uptime
Today
Spirii Operational
90 days ago
100.0 % uptime
Today
Other Roaming Providers Operational
90 days ago
100.0 % uptime
Today
Smart charge ? Operational
90 days ago
100.0 % uptime
Today
Car Integrations ? Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
Wallet ? Operational
90 days ago
100.0 % uptime
Today
Customer Service ? Operational
90 days ago
100.0 % uptime
Today
Charging ? Operational
90 days ago
99.99 % uptime
Today
General availability ? Operational
90 days ago
99.93 % uptime
Today
Monta Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Network maintenance Feb 11, 2025 03:00-04:00 UTC
We will be performing maintenance on our underlying network to enhance security and improve the reliability of our platform.

While no major disruptions are expected, there may be brief delays or minor interruptions during this time. Thank you for your understanding.

Posted on Jan 20, 2025 - 16:38 UTC
Past Incidents
Feb 9, 2025

No incidents reported today.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Resolved - This incident has been resolved.
Feb 5, 10:36 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 5, 09:29 UTC
Identified - We have identified a number of Zaptec chargers performing failed charges at the moment.

We have escalated to Zaptec and will update here on statuspage as soon as we have updates.

If you are unable to charge via Monta, trying via Zaptec App for the time being.

No need to escalate to our Support-team, all updates will be posted immediately here.

Thank you for your patience.

Feb 5, 07:26 UTC
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025
Resolved - This incident has been resolved.
Jan 30, 17:19 UTC
Investigating - We are currently aware of issues on Zaptec's end that may cause delays in updating the Zaptec App/Portal. You may also experience slower authorization times when starting a charging session with the app or an RFID tag.

If you encounter this, you can enable Stand-Alone Mode on your charging station via the Zaptec App or Portal as a temporary solution.

Zaptec is actively investigating the issue, and we will share updates as we learn more. Thank you for your patience!

You can find more information in their statuspage here: https://zaptec.statuspage.io/incidents/bj2pwgc8tszw

Jan 30, 15:04 UTC
Jan 29, 2025

No incidents reported.

Jan 28, 2025
Completed - The scheduled maintenance has been completed.
Jan 28, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 03:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 20, 16:39 UTC
Scheduled - We will be performing maintenance on our underlying network to enhance security and improve the reliability of our platform.

While no major disruptions are expected, there may be brief delays or minor interruptions during this time. Thank you for your understanding.

Jan 20, 16:36 UTC
Jan 27, 2025

No incidents reported.

Jan 26, 2025

No incidents reported.