Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.
Monta Charge - App
?
Operational
90 days ago
100.0
% uptime
Today
Monta Hub - Web Portal
?
Operational
90 days ago
100.0
% uptime
Today
Partner API
?
Operational
90 days ago
99.99
% uptime
Today
OCPP
?
Operational
90 days ago
99.95
% uptime
Today
Internal APIs
?
Operational
90 days ago
100.0
% uptime
Today
Charge point integrations
Operational
90 days ago
99.97
% uptime
Today
Easee
Operational
90 days ago
100.0
% uptime
Today
Zaptec
Operational
90 days ago
99.85
% uptime
Today
Wallbox
Operational
90 days ago
100.0
% uptime
Today
Charge Amps
Operational
90 days ago
100.0
% uptime
Today
ABB
Operational
90 days ago
100.0
% uptime
Today
Roaming
?
Operational
90 days ago
100.0
% uptime
Today
Spirii
Operational
90 days ago
100.0
% uptime
Today
Other Roaming Providers
Operational
90 days ago
100.0
% uptime
Today
Smart charge
?
Operational
90 days ago
92.62
% uptime
Today
Car Integrations
?
Operational
90 days ago
100.0
% uptime
Today
Third Parties
Operational
Zaptec OCPP
Operational
Zaptec Charger backend
Operational
Zaptec API
Operational
Easee Easee Cloud & API
Operational
Easee OCPP
Operational
Wallet
?
Operational
90 days ago
100.0
% uptime
Today
Customer Service
?
Operational
90 days ago
99.99
% uptime
Today
Charging
?
Operational
90 days ago
99.88
% uptime
Today
General availability
?
Operational
90 days ago
99.96
% uptime
Today
Monta Shop
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Maintenance will be performed resulting in downtime for dashboards within the Monta portal. Please plan accordingly, as these features will be temporarily inaccessible during this period. Posted on
Oct 18, 2024 - 09:53 UTC
Resolved -
The incident has been resolved.
Oct 16, 07:53 UTC
Identified -
Zaptec is experiencing an ongoing incident, also affecting Zaptec charge points integrated in Monta.
We are still seeing delays in processing charging events, and a incident response team will keep investigating the issue during the night. You might see charges are delayed and charge points not operational, and the Zaptec App/Portal taking longer time than expected to update. There might also be delays when authorizing a charging session with app or RFID tag.
If you experience this, you can activate Stand Alone mode on your charging session through Zaptec App or Portal, as a potential workaround.
Next update is expected tomorrow morning (16.10.2024) at 08.00 CEST.
Resolved -
This incident has been resolved.
Oct 9, 06:56 UTC
Monitoring -
At 13:50, we experienced a brief network hiccup that caused a large number of charge points to temporarily lose connection. Most charge points automatically reconnected within 30 minutes. However, some, particularly brands such as ABB, may take a few hours longer to reconnect. It's also worth trying to power-cycle the units, in case they do not connect within a few hours.
We are actively monitoring the situation. Thank you for your patience and understanding.
Oct 8, 14:50 UTC