All Systems Operational
Uptime over the past 90 days. View historical uptime.
App
Operational
90 days ago
99.69 % uptime
Today
API
Operational
90 days ago
99.98 % uptime
Today
OCPP Operational
90 days ago
99.74 % uptime
Today
Charge point integrations Operational
90 days ago
99.88 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
99.66 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
99.75 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Roaming
Operational
90 days ago
100.0 % uptime
Today
Spirii Operational
90 days ago
100.0 % uptime
Today
Other Roaming Providers Operational
90 days ago
100.0 % uptime
Today
Smart charge Operational
90 days ago
99.98 % uptime
Today
Monta Web Portal Operational
90 days ago
99.98 % uptime
Today
Partner API Operational
90 days ago
99.98 % uptime
Today
Car Integrations Operational
90 days ago
99.98 % uptime
Today
Third Parties Operational
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
Wallet Operational
90 days ago
99.98 % uptime
Today
Customer Service Operational
90 days ago
99.98 % uptime
Today
Charging Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Sep 30, 2023

No incidents reported today.

Sep 29, 2023
Zaptec-Chargers Maintenance / Zaptec ladestander planlagt opdatering
Completed - The scheduled maintenance has been completed.
Sep 29, 10:16 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 08:17 UTC
Scheduled - Only for Monta users using Zaptec-chargers:

Scheduled maintenance at Zaptec is currently in progress. Clients may experience connectivity issues during this period.

Zaptec will provide updates directly on their statuspage:

https://zaptec.statuspage.io/

Dansk:

Kun for Monta kunder med Zaptec ladestandere:

En mindre planlagt deployering hos Zaptec start inden for den næste halve time og løber i cirka en time. I den periode kan kunder opleve midlertidige forbindelses problemer.

Zaptec har yderligere informationer på deres status side:

https://zaptec.statuspage.io/
Sep 29, 08:12 UTC
Sep 28, 2023

No incidents reported.

Sep 27, 2023
OCPP Deployment / Deployering
Completed - The scheduled maintenance has been completed.
Sep 27, 10:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 09:30 UTC
Scheduled - Our OCPP servers will be updated at 11:30 CEST with some minor improvements. After the deployment it can take up to an hour for some charge points to come back online. Most charge points will come online in a few minutes.

The deployment will NOT affect ongoing charges.

Danish / Dansk:
Vi opdaterer vores OCPP servere kl. 11:30 i dag med en række mindre forbedringer. Efter opdatering kan det tage op imod en time for nogle enkelte lade standere at komme online igen. De fleste lade standere kommer dog online indenfor få minutter.

Opdateringen påvirker IKKE igangværende opladninger.
Sep 27, 08:00 UTC
Sep 26, 2023

No incidents reported.

Sep 25, 2023
Slow responses
Resolved - This incident has been resolved.
Sep 25, 17:04 UTC
Monitoring - Everything seem to be running stable again. We will continue to monitor the fallout.
Sep 25, 14:25 UTC
Identified - We have stabilized the load, and are currently implementing a more permanent fix to the problem.
Sep 25, 14:00 UTC
Investigating - We are currently seeing a lot of load on one of our caching clusters. And we currently investigating
Sep 25, 13:54 UTC
Zaptec performance issues
Completed - The scheduled maintenance has been completed.
Sep 25, 13:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 13:20 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 21, 13:19 UTC
Scheduled - Zaptec is performing some changes in their infrastructure, it takes time to validate changes and ensure that their systems remain operational.
Over the next few days Zaptec expects to gradually bring these changes to their production environment, and there should be performance improvements during next week.

You can follow the status here https://zaptec.statuspage.io/incidents/ytsy91dbxbs7
Sep 21, 13:19 UTC
Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023
Easee access control issues
Resolved - This incident has been resolved.
Sep 22, 19:14 UTC
Identified - There are currently issues with Easee login in apps and portal.

Easee is aware and are working on a fix.

Clients may experience charging or integrations issues during this period.

You can follow the status here https://status.easee.com/
Sep 22, 13:56 UTC
Easee Unplanned Downtime
Resolved - This incident has been resolved.
Sep 22, 08:08 UTC
Update - Easee are continuing to work on a fix for this issue.
Sep 21, 13:26 UTC
Identified - There are currently issues with Easee chargers and their connection.

Easee is aware and are working on a fix.

Clients may experience connectivity or integration issues during this period.

You can follow the status here https://status.easee.com/
Sep 21, 13:06 UTC
Sep 21, 2023
Easee-Chargers Maintenance / Easee ladestander planlagt opdatering
Completed - The scheduled maintenance has been completed.
Sep 21, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 11:02 UTC
Scheduled - Only for Monta users using Easee-chargers:

Scheduled maintenance at Easee is currently in progress. Clients may experience connectivity issues during this period.

Easee will provide updates directly on their statuspage:

https://easee.statuspage.io/

Dansk:

Kun for Monta kunder med Easee ladestandere:

En mindre planlagt deployering hos Easee start inden for den næste halve time og løber i cirka en time. I den periode kan kunder opleve midlertidige forbindelses problemer.

Easee har yderligere informationer på deres status side:

https://easee.statuspage.io/
Sep 21, 10:43 UTC
Cluster upgrade
Completed - The scheduled maintenance has been completed.
Sep 21, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 02:00 UTC
Scheduled - We will be doing some routine upgrades to our clusters.

Overall impact should be minimal, and most users shouldn't notice. Though all charge points will quickly be disconnected and reconnect.
Sep 15, 11:24 UTC
Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023
Increased error rates
Resolved - This incident has been resolved.
Sep 18, 17:15 UTC
Monitoring - We have solved the issue, and things should be back to normal. We will continue to monitor
Sep 18, 16:18 UTC
Identified - A small number of requests are failing against our identity system. The problem is caused by a small number of faulty instances in our cluster. We are currently replacing the instances.
Sep 18, 16:00 UTC
Investigating - We are increased error rates in app and portal, and are currently investigating.
Sep 18, 15:43 UTC
Status on charges delayed
Resolved - All systems are back to fully operational.

Dansk/Dansk
Alle systemer er tilbage i fuld drift.
Sep 18, 12:25 UTC
Investigating - We have over the weekend seen a delay in the reporting of charge status in our system. We are working on resolving it.

Dansk/Danish
Henover weekenden hare vi set forsinkelser af lade status i vores systemer. Vi er igang med at undersøge problemet yderligere.
Sep 18, 08:32 UTC
Cluster upgrade
Completed - The scheduled maintenance has been completed.
Sep 18, 03:31 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 02:00 UTC
Scheduled - We will be doing some routine upgrades to our clusters.

Overall impact should be minimal, and most users shouldn't notice. Though all charge points will quickly be disconnected and reconnect.
Sep 15, 11:24 UTC
Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

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