Monta
Grid Testing Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 05, 2024 - 16:00 UTC
Scheduled - New grid testing from Thursday 17:00 to Friday 9:00. It will only happen on around 100 CPs in DK2 (Eastern Denmark) who are signed up for PowerBank and we will briefly pause and resume some of them. Pauses should last around 30 seconds, 20 minutes in worst case scenario, users don’t need to do anything about it, charges will go back to normal after the pause.
Dec 5, 2024 16:00 - Dec 6, 2024 09:00 UTC

About This Site

Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.

Uptime over the past 90 days. View historical uptime.
Monta Charge - App ? Operational
90 days ago
100.0 % uptime
Today
Monta Hub - Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
90 days ago
100.0 % uptime
Today
OCPP ? Operational
90 days ago
99.88 % uptime
Today
Internal APIs ? Operational
90 days ago
100.0 % uptime
Today
Charge point integrations Operational
90 days ago
99.97 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
99.85 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Roaming ? Operational
90 days ago
100.0 % uptime
Today
Spirii Operational
90 days ago
100.0 % uptime
Today
Other Roaming Providers Operational
90 days ago
100.0 % uptime
Today
Smart charge ? Operational
90 days ago
94.17 % uptime
Today
Car Integrations ? Operational
90 days ago
100.0 % uptime
Today
Third Parties Operational
Zaptec OCPP Operational
Zaptec Charger backend Operational
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
Wallet ? Operational
90 days ago
100.0 % uptime
Today
Customer Service ? Operational
90 days ago
100.0 % uptime
Today
Charging ? Under Maintenance
90 days ago
100.0 % uptime
Today
General availability ? Operational
90 days ago
99.88 % uptime
Today
Monta Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 5, 2024

Unresolved incident: Grid Testing Maintenance.

Dec 4, 2024
Upgrades to our authentication system
Completed - The scheduled maintenance has been completed.
Dec 4, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 03:00 UTC
Scheduled - We will be performing some upgrades to our authentication system.

During this time you will not be able to login or create a user.

No charging will be affected.
Nov 26, 19:56 UTC
Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024
Issues with wallet
Resolved - We saw an increase in error rates against our wallet service, the team was alerted and was able to solve the issue.
Nov 28, 09:56 UTC
Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024
Potential Delays in the App
Resolved - This incident has been resolved.
Nov 25, 13:33 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 25, 13:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Nov 25, 13:11 UTC
Investigating - We’re currently experiencing some delays in the app's performance. Our team is actively working to resolve the issue, and we appreciate your patience.
Nov 25, 12:53 UTC
Nov 24, 2024

No incidents reported.

Nov 23, 2024

No incidents reported.

Nov 22, 2024

No incidents reported.

Nov 21, 2024
Increase in Failed Requests against parts of our System.
Resolved - This incident has been resolved.
Nov 21, 11:22 UTC
Monitoring - We are seeing general improvements in our system, and are continuing to monitor the situation
Nov 21, 10:50 UTC
Investigating - We are seeing a number of failing requests against parts of our system, and are currently investigating
Nov 21, 08:21 UTC
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