Monta
Update - We are continuing to investigate this issue.
Mar 19, 2025 - 09:33 UTC
Investigating - Zaptec is currently experiencing ongoing issues that are causing intermittent disruptions on their side. Users may notice problematic charging behavior. While our platform remains stable, these disruptions are external and isolated to Zaptec’s services.

We have contacted Zaptec and are awaiting further updates. We will continue monitoring the situation and providing updates as we learn more.

Thank you for your patience.

Mar 19, 2025 - 09:32 UTC

About This Site

Stay up-to-date with real-time information on Monta's system performance. Here you will find live and historical data on system performance. If our services experience any interruption, a note will be posted here with more details.

Monta Charge - App ? Operational
90 days ago
100.0 % uptime
Today
Monta Hub - Web Portal ? Operational
90 days ago
100.0 % uptime
Today
Partner API ? Operational
90 days ago
100.0 % uptime
Today
OCPP ? Operational
90 days ago
100.0 % uptime
Today
Internal APIs ? Operational
90 days ago
100.0 % uptime
Today
Charge point integrations Operational
90 days ago
99.95 % uptime
Today
Easee Operational
90 days ago
100.0 % uptime
Today
Zaptec Operational
90 days ago
99.78 % uptime
Today
Wallbox Operational
90 days ago
100.0 % uptime
Today
Charge Amps Operational
90 days ago
100.0 % uptime
Today
ABB Operational
90 days ago
100.0 % uptime
Today
Roaming ? Operational
90 days ago
100.0 % uptime
Today
Spirii Operational
90 days ago
100.0 % uptime
Today
Other Roaming Providers Operational
90 days ago
100.0 % uptime
Today
Smart charge ? Operational
90 days ago
99.78 % uptime
Today
Car Integrations ? Operational
90 days ago
100.0 % uptime
Today
Third Parties Degraded Performance
Zaptec OCPP Degraded Performance
Zaptec Charger backend Degraded Performance
Zaptec API Operational
Easee Easee Cloud & API Operational
Easee OCPP Operational
Wallet ? Operational
90 days ago
100.0 % uptime
Today
Customer Service ? Operational
90 days ago
100.0 % uptime
Today
Charging ? Operational
90 days ago
99.98 % uptime
Today
General availability ? Operational
90 days ago
99.98 % uptime
Today
Monta Shop Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Infrastructure maintenance Mar 25, 2025 03:00-04:00 UTC

We have planned infrastructure maintenance to ensure system stability and performance. This includes components related to networking, and some pods will be rescheduled as part of the process. No major disruptions are expected, but there may be brief periods of increased latency or reconnections.
Posted on Mar 18, 2025 - 15:56 UTC

Database update Mar 25, 2025 06:00-07:00 UTC

We will be performing scheduled maintenance to update our database, which may result in minor disruption. While we anticipate no impact on the system, we advise being prepared just in case. We apologize for any inconvenience this may cause and appreciate your understanding as we work to enhance our services.
Posted on Mar 18, 2025 - 14:36 UTC
Mar 20, 2025

No incidents reported today.

Mar 19, 2025

Unresolved incident: Zaptec Charging Disruptions.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025
Resolved - This incident has been resolved.
Mar 14, 15:03 UTC
Investigating - The API for spot prices for the Spanish market of our external provider are not working since 13.03. ~11pm CET.

Impact:
- Dynamic Prices in Spain are falling back to their fallback value
- Smart charging based on Price in Spain won't work as expected

The team is looking into it with our external provider.

Mar 13, 23:18 UTC
Mar 13, 2025
Mar 12, 2025

No incidents reported.

Mar 11, 2025
Completed - The scheduled maintenance has been completed.
Mar 11, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 11, 17:00 UTC
Scheduled - On Tuesday, March 11, at 6pm CET, your dashboards in the Hub may experience a service disruption while we do some essential maintenance. The disruption should only last for 20 minutes.

Thanks,
Monta

Mar 10, 15:20 UTC
Mar 10, 2025

No incidents reported.

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.