Increased error rates

Incident Report for Monta

Resolved

This incident has been resolved.
Posted Sep 18, 2023 - 17:15 UTC

Monitoring

We have solved the issue, and things should be back to normal. We will continue to monitor
Posted Sep 18, 2023 - 16:18 UTC

Identified

A small number of requests are failing against our identity system. The problem is caused by a small number of faulty instances in our cluster. We are currently replacing the instances.
Posted Sep 18, 2023 - 16:00 UTC

Investigating

We are increased error rates in app and portal, and are currently investigating.
Posted Sep 18, 2023 - 15:43 UTC
This incident affected: Monta Charge - App and Monta Hub - Web Portal.
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