All messages are being sent correctly, with some still being sent with a cell number.
Posted May 04, 2026 - 11:47 UTC
Monitoring
We've implemented a change, which means that danish numbers of Users will receive SMS messages from +4552513552 when they request login from phone number. We're monitoring the situation.
Posted Apr 23, 2026 - 14:31 UTC
Identified
We have identified the root cause of the login issues affecting some users. The problem is related to SMS verification codes not being delivered due to carrier-level filtering on certain mobile networks. We are actively working with mobile carriers and our SMS providers to restore normal service.
Posted Apr 10, 2026 - 12:04 UTC
Investigating
We are investigating reports of login difficulties affecting some users in Denmark. The issue appears to be related to SMS verification codes not being delivered and is currently limited to users on the 3 Mobile network. Our team is working with the mobile carrier to resolve this issue as quickly as possible.