Help Center Phishing Attack

Incident Report for Monta

Investigating

We are aware of a phishing attack that may have affected customers who visited the Monta Help Center. This issue originates with our third-party help center provider, who has acknowledged the incident on their own status page at https://status.helpjuice.com/.

If you have visited the Monta Help Center recently, we strongly advise you to be vigilant: do not click any suspicious links you may have received, and verify that you have not submitted any personal or account credentials to an unrecognised site. We are actively monitoring the situation and will provide further updates as they become available.

Posted Aug 12, 2026 - 13:00 UTC

This incident affects: Third Parties and Customer Service.