Load Balancing Portal Link Issue

Incident Report for Monta

Resolved

We’d like to provide an update regarding a recent issue affecting access to the Load Balancing view via the Portal and Hub.

Timeline: Beginning between Thursday and Friday, users may have noticed that links to the Load Balancing view were no longer functioning as expected.

Cause: During efforts to restore these links, they were inadvertently redirected to a new, in-development version of the CPI Tool's Load Balancing view. This version is not yet feature-complete, which resulted in limited functionality for affected users.

Resolution: As of Monday, 7th of April, 14:30 UTC, our development team has updated the feature flag configuration to point the links back to the original Load Balancing view. Full functionality has now been restored.

We apologize for any inconvenience this may have caused and appreciate your patience as we continue to improve the platform.

Posted Apr 08, 2025 - 08:45 UTC

This incident affected: Monta Hub - Web Portal.