Payment and Session Start Issue

Incident Report for Monta

Resolved

This incident has been resolved.
Posted Apr 23, 2025 - 12:33 UTC

Update

We are continuing to investigate this issue.
Posted Apr 23, 2025 - 11:58 UTC

Investigating

We are currently experiencing an issue where some users are unable to complete payments and start charging sessions through Monta Charge (app).

Our team is actively investigating the root cause and working to resolve the problem as quickly as possible.

We understand the inconvenience this may cause and appreciate your patience.
Posted Apr 23, 2025 - 11:22 UTC
This incident affected: Monta Charge - App.