SOC Availability Issues with Mercedes Vehicles

Incident Report for Monta

Resolved

We have contacted Enode, and it appears they have resolved the issue. Please check their status page here (https://status.enode.com/incidents/01JHSNGGWRGCGF2KTSRDA93S37) for further updates.

Posted Jan 17, 2025 - 12:25 UTC

Investigating

We are currently experiencing SOC (State of Charge) availability issues with Mercedes vehicles. The issue has been escalated to Enode, the platform responsible for facilitating data communication between our system and Mercedes.

Workaround for Smart Charge and Charging Rules
To continue using smart charging during this time:

- Remove the integration (but keep the vehicle in your profile).
- Manually decide the kWh to smart charge.

We appreciate your patience as we work to resolve this issue and will provide updates as soon as they become available.

Posted Jan 13, 2025 - 20:17 UTC

This incident affected: Car Integrations.