Unable to start a charge via Partner API

Incident Report for Monta

Resolved

This incident has been resolved.

Posted Mar 20, 2025 - 14:46 UTC

We are continuing to monitor for any further issues.

Posted Mar 20, 2025 - 14:45 UTC

A fix has been implemented and we are monitoring the results.

Posted Mar 20, 2025 - 14:28 UTC

The issue has been identified immediately after release. Rolling the faulty release back right now.

Posted Mar 20, 2025 - 14:10 UTC

The issue has been identified and a fix is being implemented.

Posted Mar 20, 2025 - 14:05 UTC

This incident affected: General availability and Partner API.