Support Chat not accessible for Android Users
Incident Report for Monta
The incident seems to have settled after the fix, and we consider it resolved.
Posted Nov 21, 2023 - 17:00 UTC
We managed to find the root of the issue, and we have included it in the latest App version 2.28.2.
We are Monitoring the fix.
Posted Nov 20, 2023 - 12:22 UTC
We have identified an issue that affects Android Users when they attempt to access the Support Charge in the app.
We are working on a fix.

In the meanwhile, please create a ticket on
Posted Nov 17, 2023 - 13:41 UTC
This incident affected: Customer Service.